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Certified Dementia Practitioner

Chief Executive Officer

Brenden was born in Soroako, Sulawesi, Indonesia. Both his parents were born in Pittsburgh PA. Outside of work, he enjoys spending time with his daughters, friends and competing in Ironman triathlons. His favorite movie is Saving Private Ryan and his favorite musician is U2. As for food, it’s Tex Mex.

In his free time you can find Brenden spending time with his precious two daughters and serving the community with his church.

Brenden attended Blinn Jr. College in Bryan TX, Texas A&M University-Mays Business School in College Station TX and University of Houston Main Campus-C.T. Bauer College of Business Executive Education in Houston TX. Receiving a Double Major and Triple Minor.


Amy Calder


Chief Medical Officer Gerontological Nurse Practitioner MSN, ANCC, APRN

Amy received degrees in Biology and Theology from the University of Notre Dame in 1996. She then went to nursing school and received her BSN from St. Mary’s College in 1997. After that, she went straight to graduate school and received her Master of Science in Nursing (MSN) with a focus on gerontology. She has been certified by the American Nurses Credentialing Center (ANCC) as a Gerontological Nurse Practitioner since 1998 and is recognized by the Texas Board of Nursing as an Advanced Practice Registered Nurse (APRN).

When choosing her nursing specialty, Amy focused on her lifelong love of the elderly, and their unfortunate, but frequent, lack of support. Many other specialties enticed her, and probably would have been more glamorous. In general, working with the elderly is physically and emotionally taxing, but Amy knew they needed advocates. She has always been very conscious to treat her elderly patients with compassion in all areas of their life - mind, body, and spirit.

Amy lives in Cypress, TX with her five children and two dogs. She enjoys yoga, staying active, and spending time with her amazing kids. She is also passionate about getting to the root cause of illness rather than repeatedly putting band-aids on her patients’ issues, so can frequently be seen reading functional medicine texts and learning from experienced practitioners all over the globe.
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Brenda Patrick

Certified Dementia Practitioner RN, Case Management Specialist Vice President of Case Management

Brenda Patrick has always known she would be a nurse. When asked as a little girl what she wanted to be when she grew up, her answer was a nurse and that is what she did. Brenda has 47 years of experience in nursing. Upon graduating from Houston Technical Institute Vocational High School, she began her career as a Licensed Vocational Nurse (LVN). Brenda continued her education and obtained her RN license. At 17 Brenda started her first job at Methodist Hospital in the Fondren and Brown Cardiovascular Recovery Unit under Dr. Michael E. DeBakey where she worked for two years. Brenda continued her career at St. Lukes Episcopal Hospital where she gained experience in all areas of critical care working with Dr. Denton Cooley. During Brenda’s 30 years of service with St. Lukes Episcopal Hospital she worked in neuro ICU, coronary care, pediatric ICU, transplant ICU, and hemodialysis. Because of her exceptional bedside manner and being known for her attention to detail she took on the position as charge nurse and unit preceptor to new graduate nurses. Before leaving St. Luke’s the Woodlands Brenda was the case manager responsible for discharge planning following post-acute care. Brenda is currently working in Hospice as a case manager. It was at this time Brenda felt she was being called to serve and care for the special needs of patients with dementia related disease processes. She then became a certified dementia practitioner.

Brenda has been married for 42 years and has four daughters, 10 grandkids and one grand-dog. She enjoys baking, gardening and cooking for her family. Brenda takes pride in caring for others. It is in her very core to be a nurturer and caregiver.

Andrea Osborn


Certified Dementia Practitioner, MA, LCDC, MAC & AADC, Vice President of Human Resources, Counseling, and Mediation

Andrea has been a counselor/therapist for over thirty years.  She graduated from Loyola Marymount University in Los Angeles, California with a Master’s degree in Counseling and Guidance and Pepperdine University in Malibu, California with a Bachelor’s degree in Communications.  She is also a Licensed Chemical Dependency Counselor, Master Addictions Counselor, Advanced Alcohol and Drug Counselor, and works with Geriatric Substance Use clients who abuse alcohol and opiates.  Lastly, Andrea is also a Transitional Lifestyle Coach for seniors and their families.  When she is not working, Andrea likes to read, cook, hang out with friends and family, and listen to a lot of good old classic rock.  She also has two cats - one that is “special needs” and the other is her eighteen pound brother.

Through many hours of research Andrea felt blessed to find Complete Dementia Solutions when trying to place a loved one who has Lewy Body Dementia within a memory care community.  She says there are large placement companies with huge advertising budgets out there, but found out the hard way, that they do not specialize in memory care placement only.  This caused undue stress on Andrea as she was advised to search through the wilderness of memory care communities that were supplied to her with no assistance from these companies.  Memory care communities are definitely not a 'one size fits all' as there are many types of dementia and levels of care.  This can lead to ill-informed placement resulting in a short-term stay which can be physically and emotionally devastating to the dementia resident. Once she came across Complete Dementia Solutions, it became apparent to her that she was at the right source to get assistance for her loved one.  The CEO of Complete Dementia Solutions was available at the time that she called.  He conducted an assessment, personally checked out distinctive locations that accepted Lewy Body Dementia clients, and took everything off of her plate while taking Andrea through the entire process with compassion and empathy. She says she did not find this type of support with any other placement company.  It was because of all of this that she was not only impressed with the impeccable service provided but felt led to join a company that sincerely helps those in critical need of dementia and Alzheimer’s guidance.  Andrea's mother passed away three and one-half years ago of Alzheimer’s, and she only wished that there could have been a company like Complete Dementia Solutions to have helped her through her fourteen-year journey with Alzheimer’s in finding the correct placement she desperately needed.  Andrea feels this is now her opportunity to assist families find the proper memory care placement for their loved one’s as well as providing counseling and mediation to those who request these additional services.
Melissa Snyder


Certified Dementia Practitioner, PTA

Melissa was born in Corpus Christi, Texas and moved to Houston when she was two years old. With that, she considers Houston her hometown. Melissa started working in the medical field at seventeen at a minor emergency clinic for her co-op job in high school. Her next ten years of experience was spent in medical and physical therapy office settings conducting insurance verification, scheduling, billing and collections, occasional marketing, and eventually office management.

When her daughter was born, she was blessed to be able to stay home with her throughout her first five years of life. At that time, Melissa took the opportunity to go back to school for what she believed had always been her calling. She spent the next three years in school; the first year getting all of her prerequisite classes and observation hours completed to apply for the Physical Therapist Assistant program. She was accepted into the program at Lone Star College – Montgomery campus where she spent the next two years taking her required courses to sit for her state board licensing exam.

Four years have already passed since Melissa began her Physical Therapy Assistant career in Home Health. She always had a passion for helping others, and it is a blessing to serve individuals in their homes by helping them return to their prior level of function. Melissa came into contact with Brenden Shannon, CEO of Complete Dementia Solutions, while providing Home Health physical therapy services for his mother who was recovering from hip surgery. She had never heard of a company that offered services for individuals with dementia and their families/caregivers. Brenden gave her a couple of business cards in case she would ever come across a family that may need help in placing their loved one in a group home or facility. The following Sunday, a woman in her bible study class was explaining her situation about taking care of her husband with dementia. She lovingly explained that she did not feel that she could continue to give him the care that he needed at home. After class, Melissa gave her Brenden’s business card and explained that she believed in the company and what they do comes from love and compassion for others facing this dilemma. The woman contacted Brenden, and he was able to get her husband into a community that was within walking distance of her home. This was very important so that she could visit him on a regular basis. Melissa became part of the CDS team as a Certified Dementia practitioner with a background in physical therapy. If she can have the opportunity of helping one family place their loved one in a community that best fits their needs the first time, she feels  blessed to be able to do so.


Certified Dementia Practitioner, CAADCT

She has also been an Ambassador, trainer, and support group facilitator for the Alzheimer’s Association. She served as an advocate in 2011 when thousands stormed Capitol Hill to get the Alzheimer’s Plan Act signed and passed through legislation. As a Certified Dementia Practitioner, Susan currently presents “The Alzheimer’s  Disease and Dementia” class to assist other professionals in gaining knowledge and expertise in the field. Susan is a Certified Alzheimer’s disease Dementia Care Trainer and certified in Gerontology. She is married, has five adult children, five grandchildren, and another grandchild on the way. She really enjoys time with her family, travel, and going to the beach.
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Julie Mosier

PhD, Clinical Psychologist, Caregiver Counseling

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RN, Area Sales Manager, and Wellness Director

Suzanne became the Director of Nursing at one of the largest hospital-based homecare programs in the Houston Medical Center. She spent many years there and loved teaching families to be proactive in their care. About 25 years ago she added a Wellness component to her patient education portfolio. After a traumatic injury was sustained by her spouse, she was given a prognosis for him, that she was not willing to accept. Through research and persistence, she was able to find help for him in the Wellness Industry. Help, that was not available through the medical setting she was most familiar with. She began making families aware of options available to maximize their health. She had the opportunity to see firsthand, the impact of putting the human body in a “wellness environment”. After her husband’s amazing recovery, she brought her grandmother, who was Hospice appropriate, to her home in Houston. She again saw the difference between surviving and thriving, as her grandmother began to thrive and was a blessing for six more years. Suzanne is very passionate about helping families hold on to their health and maximize their ability to thrive in any situation they might find themselves in.
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Kim Hegwood

J.D. & P.C. and Elder Lawyer Certified Dementia Practitioner and CAADCT

Suzanne became the Director of Nursing at one of the largest hospital-based homecare programs in the Houston Medical Center. She spent many years there and loved teaching families to be proactive in their care. About 25 years ago she added a Wellness component to her patient education portfolio. After a traumatic injury was sustained by her spouse, she was given a prognosis for him, that she was not willing to accept. Through research and persistence, she was able to find help for him in the Wellness Industry. Help, that was not available through the medical setting she was most familiar with. She began making families aware of options available to maximize their health. She had the opportunity to see firsthand, the impact of putting the human body in a “wellness environment”. After her husband’s amazing recovery, she brought her grandmother, who was Hospice appropriate, to her home in Houston. She again saw the difference between surviving and thriving, as her grandmother began to thrive and was a blessing for six more years. Suzanne is very passionate about helping families hold on to their health and maximize their ability to thrive in any situation they might find themselves in.
Blanche Smith

Blanche D. Smith

J.D. & P.C.

Legal Counsel and Elder Lawyer

Blanche D. Smith received her Juris Doctorate degree (Cum Laude) from South Texas College of Law in 1992. Blanche is admitted to practice in the Texas county and state courts, the District Court for the Southern District of Texas and the U.S. Fifth Circuit Court of Appeals. She is a member of the Real Estate, Probate and Trust Law Section of the Texas Bar Association and the Probate, Trusts and Estates Section of the Houston Bar Association.

Blanche is also accredited for the preparation, presentation, and prosecution of claims for veterans’ benefits before the Department of Veterans Affairs.

Blanche is also a member of Lawyers With Purpose, which is a unique organization of like-minded attorneys who bring sincere empathy and compassion to their work. Lawyers With Purpose members share a philosophy that each person is an individual who deserves respect and the highest quality of life possible, regardless of age or ability.

https://bdsmith-law.com/ Although I grew up in New Orleans, I moved to Texas in my 20s, went to law school at South Texas College of Law in Houston and, upon graduation, I practiced as a litigator in Federal Court for many, many years. Interestingly, although I was not in estate planning at the time, per se, I was many times on the other end trying to defeat trusts and other estate plans which gave me an invaluable and side-line education on how estate plans should be drafted. While my Mom (who I was very close to) was in her early 60s, she started having memory issues and was eventually diagnosed with early onset Alzheimer's (actually Lewy Body Syndrome). Before we even knew what we were dealing with, my Dad had a stroke that left him mentally and physically incapacitated. He recovered somewhat, but he was never quite “the same”. My Mom and Dad hid things well and, in fact, we thought they had a long-term care plan in place, i.e. savings, insurance, investments, . . . something since they worked all of their lives. That would soon be tested as the truth of my Mom’s condition began to surface. She began having problems at her job and her office tried to fire her thinking that she wasn’t doing her job well anymore. Now, in hindsight, we know that it was the disease. Anyway, she was going to lose her “pension”. So, I represented her and negotiated a deal so she would be able to leave the company with dignity and keep her pension. “OK,” I thought, “[s]he has a pension – GREAT!” But, I never found out how much that “pension” was... Eventually, my sister and I started realizing and admitting to ourselves that something was REALLY off with my Mom and Dad. When we asked about a Will, etc., they said they had none. So, of course, I contacted some lawyers in New Orleans and we had both my Mom and Dad execute their Wills, Powers of Attorney, Medical Powers of Attorney and Directives naming my sister and me as the Agents under the Powers. My sister lives in New Orleans and she took care of them for a long time there. Eventually, after my parents refused to evacuate for Hurricane Katrina, we moved them here to The Woodlands and sold their house– I knew my Mom was meant to be near me. We put them in Assisted Living at a very nice place near me, but I quickly learned that nice places are outrageously expensive. This is when the truth of their financial situation hit! As it turned out, they had NOTHING but less than $100,000 and their house (which was even less than that) to their name. That “pension” my Mom had only paid $70.00 a month. That $100,000 they had was because my Dad — who remember was not “all there” mentally — cashed in their IRAs and took a severe penalty – they lost at least half of the value of their IRAs. Then, after we moved them to Assisted Living near me, we found out that my Dad was not treating my Mom well and my Mom was deteriorating more from her disease. So, we moved my Dad to a different Assisted Living facility and my Mom to a Memory Care unit (which is even more expensive) in the same place close to me. So, NOW they were having to pay for TWO units — they were having to pay around $11,000 per month!!! YEP – do the math for long term care and compare to what they had financially and time and their financial resources were not on our side! My sister and I were blessed to have what we had, but neither of us could have afforded our own family situations and paid for my Mom and Dad to remain in a nice place. Now with the knowledge of my Mom and Dad’s true financial situation, that “Oh my gosh! What are we going to do when Mom and Dad run out of money?” feeling hit. So, my sister and I began the journey through an unbelievable maze and tried to get my Dad covered by VA benefits because he had served in Korea. Ultimately, we successfully navigated our way through and my Dad received his benefits but it took two (2) years. So, he moved to a VA home in New Orleans and was very happy there being with colleagues of war and close enough to get visits from his brother. Meanwhile, in 2005, I had boy/girl twins and cut back to part–time work lawyering because they required a lot of attention, even though I had full time assistance with their care, and my Mom and Dad required attention. I watched that awful disease my Mom had slowly steal away her memory, her dignity and eventually all of her body. My Mom died in 2012 at the age of 74. Much to my surprise, my Mom did have a funeral plan and when I walked into the room with her casket, there she laid in a slate blue casket, her favorite color, and she was finally at peace and rid of that awful disease. The very next year, 2013, my husband, Steve, had a heart attack. Yes, “IT CAN HAPPEN TO YOU” became a reality for me. Thankfully, his surgery was a success and we are blessed to be able to continue to raise our family and practice law together. Then, two years later, in 2015, my Dad passed away unexpectedly. Although I already knew about Estate Planning, etc…, with what I experienced with my parents, I learned the hard way about Elder Law. So throughout this whole process, I gradually started focusing my practice in the Estate Planning and Elder Law arena to educate people in various independent and assisted living facilities about the importance of estate planning, how it all works and the reality of what happens when you don’t plan and it led me back to full time practice in this area. In addition to seniors, I try to reach a lot of the younger generation too because you need to start planning when you can qualify for things like Long Term Care Insurance (which will pay for nice facilities when you need it, instead of you paying $11,000 per month out of your pocket). I love what I do. And, every time I walk into a senior community, whether to give a workshop or design a plan for a client, my Mom is with me. My mothers favorite color slate blue reminds me of my Mom’s journey and my own journey with her and it reminds me of why I do what I do. Whether I am teaching a workshop or sitting at a conference table working on an estate plan, I am not just there as a lawyer – I am a daughter, a sister, a mom and a wife that understands the importance of having a plan that provides you and your family with financial protection to the fullest extent possible and mental peace of mind.
Saul Bio

Saul Gauthier

Certified Dementia Practitioner

Skilled Nursing Specialist

Area Sales and Marketing Manager

Saul is a graduate of Northwestern State University where he received his Bachelors Degree in Business Administration.  Immediately after college Saul accepted a job in management in a major retail company where he developed his management and administrative abilities.  During his career in retail Saul felt a calling to use his experience and abilities to care for the elderly.  Watching his grandmother suffer with dementia was a huge motivator that aided in Saul's healthcare career in a management role at a skilled nursing facility.  Saul enjoyed his time helping the residents and making sure they got the best care.  From there he moved on to work in several skilled nursing facilities throughout the years until he got the opportunity to be the marketing director for a well known assisted living memory care company where he received his certified dementia practitioner certification.  Saul found his true calling aiding and helping families navigate the road of senior placement.  He currently work at a skilled nursing facility where he helps families place their loved ones who need 24/7 care.  Saul specializes in getting potential residents approved both financially and clinically to make sure they get the best care and provides options for the families.  He has a passion for what he does, and he advocates for his residents. Saul feels that nothing is more fulfilling than making a difference in someone's life and following your heart.


Joseph Wehrly


Veterans Assistance Specialist

Investment Advisor Representative Joseph Wehrly has more than twelve years’ experience in the insurance and financial services industry. He serves clients by providing guidance across several areas of their finances, including investments, 401(k) plans, taxes and insurance. Joseph holds the Series 65 security license, insurance license, Certified Tax Preparer and a Registered Tax Return Preparer.

Joseph’s mission is to help his clients potentially grow their assets and reduce their tax liability. As an Investment Adviser Representative, he is required to adhere to the fiduciary standard, meaning he must do what is in the best interest of his clients, rather than making recommendations that are simply suitable. His business philosophy is to “do what’s right, every time.”

Joseph is passionate about helping veterans and their surviving spouses apply for the financial benefits they are entitled to. He has helped more than 2,000 families in memory of his grandfather, a World War II veteran. Joseph and his wife, Heather, have three boys, Kolby, Landon and Mason, as well as two dogs, Baxter and Zoe. In his spare time, he enjoys spending time with family, golfing and attending car shows. https://goldenrulewp.com/our-firm/
Mike Snasel

Michael Snasel


Long Term Health Insurance Specialist

Mike's mother lived with dementia, so he can relate to what you are going through and the burden of the additional financial stress and worry. He is here to help you out with the Complete Dementia Solutions team. He would like to share with you the most cost-effective financial solutions, including the option of Long Term Health Insurance to bring peace of mind now and in the future. Mike is a Business Administration graduate of the University of Southern Mississippi, and Series 65 IAR, representing LifePro Asset Management. Mike is a highly sought after Financial Advisor with over 35 years of planning experience.

After helping to assist his own parents avoid the financial pitfalls that can so easily diminish peace and security during the elder years, he began emphasizing Long Term Care planning. His constant focus and concern are on helping those who work with him. He works to ensure that his clients have total confidence in their financial course so you can sleep well at night. His wife, Ruth, works with him, as well as many of his children and their spouses. Mike splits his time between Salt Lake City, Utah, and Houston, Texas to allow him to spend time with his 10 grandchildren. https://finsecurity.com/mikesnasel/
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Kim SUmrall

Certified Dementia Practitioner

Area Sales Manager

Kim was born in New Orleans and was raised in Philadelphia. She moved to Texas in 1978 where she started her sales career started with her Dad and his company. Kim has two adults children and five grandchildren. She has been in the healthcare industry for twenty-five  years and started out in assisted living and memory care. Kim has been in hospice and memory care  since 1990 when her father was diagnosed with early onset dementia and having both her grandmothers pass from Alzheimer's and Lewy Body dementia. Kim is a people person and loves helping families. Her passion is dementia care for those who have a difficult time expressing their voice.

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Stephen Catoe

Consultant, Trainer & Coach in Positive Approach Care, C.V.W, C.A.D., Gerontology & Case Management

Stephen is a native Texan. Born in Houston, he moved to Austin in 1985. He now resides in nearby Lockhart with his soulmate of more than 30 years in a restored house that is 120 years old. He has two beautiful beagle girls and three rescued cats. He has a passion for collecting antique clocks, particularly 18th and 19th century clocks. Stephen enjoys painting in his free time, having majored in art at the University of Houston.

Stephen is a Certified Assisted Living Manager having spent sixteen years serving as a Memory Care Director. He managed Memory Care Programs ranging from twenty to forty-two residents. He is also a Certified Activity Director and has certifications in Gerontology and Case Management from the former Texas Consortium on Gerontology.

Stephen is a Certified Validation Worker in The Feil Method of Validation.

In Positive Approach to Care, created by the esteemed dementia educator, Teepa Snow, MS, OTR/L, FAOTA, he holds multiple certifications. He is rated as accomplished as a Consultant, Trainer and Coach. He actively works as a consultant, educator and dementia coach.

His goal is Culture Change. His favorite quote is from G. Allen Power, M.D.: “Dementia is a shift in the way a person experiences the world around her/him.” He believes that until we understand the “experiences” of the person living with dementia, we can’t truly understand their needs and wants. As Teepa Snow puts it, “Seeing it from the other side.” Empathy can’t be taught, but we all have it in us to learn it.

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